Thrive Pet Healthcare helps pet parents stay connected to their pet’s wellness with easy access to records, appointments, and care resources—all in one place.

I led the UX design for a responsive pet portal that simplified appointment booking, streamlined access to health records, and gave users a clearer picture of their pet’s overall wellness.

The new portal created a seamless experience for busy pet parents, reducing friction in managing care and supporting Thrive’s goal of increasing appointment bookings and client retention.